HCB Communications is a “boutique style” contact center, offering call centre programs for small and medium sized business. Unlike large contact centers, HCB Communications is boutique because it offers a full service contact centre solution with a focus on customer service and quality. At HCB Communications our goal is not to simply make phone calls for our clients but to help them create and implement an effective and profitable marketing program using the phone. From program suggestions to script writing and training HCB Communications creates a custom tailored program for each client based on their needs.

Specializing in inbound sales and customer service and B2B outbound lead generation and survey research, HCB Communications will custom tailor marketing program consisting of a handful of calls to a few thousand.